Answering 24/7
Customers get a reply outside business hours too, without waiting for someone to be online.
Build an agent trained on your business and connect it to WhatsApp, Instagram, your website and other channels. No code, no long project, and a smart assistant guiding the whole setup.
Telegram, Instagram, Messenger and the website chat are included in the plan. A WhatsApp number runs on dedicated infrastructure and is billed separately — $19/month per number, with 3 days to try it. SMS runs on your own Twilio account: messages are billed directly by them, not here.
The agent beside this text is real and trained on our own platform. Ask it anything — it is the same technology that will serve your customers.
VB Agent Builder turns what your company knows into an agent that can hold a conversation and carry out real steps of the service.
This is a real agent, built in VB Agent Builder — not a scripted demo.
It knows the platform, answers questions about plans and features and walks you to the next step. It is exactly the kind of agent you can build for your business.
Let AI handle the repetitive part and keep your team free for the conversations that genuinely need a person.
Customers get a reply outside business hours too, without waiting for someone to be online.
Qualify contacts, answer commercial questions and move the customer to the next step.
Check availability and turn a conversation into a booking without leaving the chat.
Pick up conversations that stalled so interested leads do not simply disappear.
No complex prompts and no programming. The setup assistant helps you build the first version of the agent.
Company, services, hours, goals and the kind of conversations the agent should handle.
Add text, websites, questions and answers, PDFs and documents. Set tone, behaviour and limits.
Connect your channels, test the conversation and start serving real customers.
This is not a bot repeating canned lines. You combine knowledge, channels, calendar, CRM, follow-ups, integrations and human handoff in a single operation.
Explore for free →Describe your business and get a professional starting configuration to review and activate.
Train it with text, URLs, FAQs, PDFs, DOCs and other company material.
Follow conversations from every channel and take over manually whenever you want.
Organise contacts by stage and open the conversation straight from the pipeline.
Set up the calendar so the agent can check availability and book during the conversation.
Schedule nudges for contacts who left the conversation unfinished.
Connect APIs and tools to look up orders, record data or run tasks.
The agent answers with a voice note, like a person recording. Uses your own ElevenLabs or Fish Audio account — you can even clone your own voice if you want.
When it matters, pause the agent and let a person carry the conversation.
Configure language, rules, knowledge and goals to match your market.
Procedures, hours, location, qualification and calendar.
Profile, budget, area, listings and handover to the agent.
Classes, schedules, prices, questions and the sign-up process.
Products, questions, orders and guiding the buying journey.
Capture, briefing, quotes, follow-up and scheduling.
Pick by your operation — with an average estimate of how many conversations each credit volume can cover.
* Estimates use the standard AI model, which handles most conversations. Credit usage may vary depending on the AI model you choose for each agent — you can track real usage in the dashboard.
Usage also varies with the length and complexity of conversations, memory/context and the features in play. Fees charged by external providers or channels are not part of platform credits. A WhatsApp number is billed separately ($19/month per number).
Credits measure AI usage. Every reply spends a share, and usage may vary depending on the AI model you choose: the standard one is economical and handles most conversations; the more advanced ones reason better in difficult ones.
You pick the model for each agent and can change it whenever you like, tracking real usage in the dashboard.
Estimates use the standard model. Change an agent’s AI model and usage per conversation changes with it — so does the total.
You decide what the agent may answer, when it should escalate to a person and what goes into the knowledge base. See our Privacy Policy for details on data handling.
No. The flow was designed for business people. The setup assistant collects information about your company and drafts the agent’s initial configuration for you to review.
It is an average estimate using the standard AI model, which is economical and handles most conversations.
Credit usage may vary depending on the model you choose and how long the conversations run. If a more advanced model is worth it for a given agent, just switch — and the dashboard shows real usage at any time.
No. Telegram, Instagram, Messenger and the website chat are included. A WhatsApp number is billed separately: $19/month per number.
Keeping a WhatsApp number online and answering 24 hours a day requires dedicated infrastructure that runs even with your computer switched off — a cost that exists every month, whatever the message volume.
You get 3 days to try it before deciding, and we remind you in the dashboard and by email before it ends.
Yes. You can add text, questions and answers, websites and documents to build the knowledge base the agent uses during conversations.
Yes. The shared inbox lets you follow conversations and hand off to a human whenever needed.
No. The 300 trial credits have no expiry date, so you can set up and test your operation at your own pace.
Yes. You can move up to Starter, Pro or Business as your conversation volume and your number of agents and users grow.
Build, train and test your first agent with roughly 45 conversations of average use. No card, and no deadline to spend the free credits.
Create my free agent →